Terms of Service

Customer service

Regardless of which purchasing model you use, you can contact our customer service team with any questions, comments or suggestions without affecting your statutory rights:

How to contact our customer service team: 2896801036

Our customer service email:  [email protected]

As an online retailer we have a legal obligation to outline the terms and conditions for the use of our website. All sections are summarized below.

General terms and conditions

  1. About us and these terms and conditions

These terms and conditions apply to the supply of any products ordered by us on Fashionablecarry. By ordering Products, you agree to be legally bound by these Terms and Conditions.

In these terms and conditions:

  1. a) “Account” means the account you need to register on the Website if you wish to submit an order on the Website;
  2. b) “Confirmation” means our confirmation of your order by email;
  3. c) “Breach of Obligation” has the meaning given to it in clause 9.9(b) of these Terms and Conditions;
  4. d) “Working day” means a day that is neither (i) a Saturday or Sunday, nor (ii) a public holiday.
  5. e) “Order Confirmation” means the email we send to you upon acceptance of your order in accordance with clause 4.10 below;
  6. f) “Contract” means the product or products ordered by you in accordance with these terms and conditions, which terms and conditions are accepted by us in accordance with clause 4.10 below;
  7. g) “Customer” means the individual placing an order on the Website;
  8. h) “Liability” has the meaning given to it in clause 9.9(a) of these Terms and Conditions;
  9. i) “Order” means an order submitted by you to the Website to purchase Products from us;
  10. j) “You” means the customer placing the order;
  11. k) References to “Terms” refer to the terms of these Terms and Conditions;
  12. l) Headings are for reference only and do not affect the construction or interpretation of the terms and conditions;
  13. m) Words expressing the singular shall include the plural and vice versa. Words assigning gender shall include all genders and references to persons shall include an individual, firm, corporation, firm or partnership;
  14. n) References to “includes” or “includes” or similar words or expressions shall mean without limitation.

These terms and conditions are our copyright intellectual property. Use by third parties (even excerpts) for commercial purposes of providing goods and/or services is not permitted. Infringement of rights may result in legal action.

  1. Customer Account

When you register for an account, you will be asked to provide some personal details. If you do not indicate this information, we will not register an account and you will not be able to order products on Fashionablecarry. We will notify you via email when your registration is complete.

We are under no obligation to accept all registration requests or all orders, even those placed by registered customers, or to maintain a consistent product range or to permanently reserve any products. This clause does not affect orders already placed.

By registering or placing an order, or you warrant that you are at least 18 years of age.

You are responsible for ensuring that all information you enter during the registration process is correct, complete and up-to-date. Your personal data will be stored and processed by Fashionablecarry in the manner described in Fashionablecarry’s privacy policy. After registering online, you will receive a confirmation email.

You are responsible for keeping your personal login information secure and confidential.

You are solely responsible for all information you enter into any accessible area (such as a blog). No entry must infringe the rights of a third party. We have no obligation to store or publish your entries, such as product reviews.

You should avoid any disruption to the Site and may not use any accessible information on our Platform beyond its intended use. Any manipulation of our website to fraudulently obtain money or any other advantage against Fashionablecarry and Fashionablecarry partners or any other user will result in legal proceedings and loss of access to the website. Our accounts, product ranges and stock levels are consumer ready.

  1. Effect

3.1 These terms and conditions apply to all orders and contracts entered into or to be entered into by us for the sale and supply of Products. When you submit an order to us, give any delivery instructions or accept delivery of products, this shall in any event constitute your unconditional acceptance of these terms and conditions. Nothing in these terms and conditions affects your statutory rights (including the right to insist that goods you purchase from a business must match their description, be fit for their purpose and of satisfactory quality).

3.2 These terms and conditions shall prevail over any separate terms proposed by you. Any conditions submitted, proposed or stipulated by you in any form, at any time, in writing, email or verbally, are expressly waived and excluded.

3.3 No other terms or changes to the terms and conditions will be binding unless we agree in writing.

  1. How the contract is concluded

4.1 When placing an order, you must register an account on the Website in accordance with clause 2 and you must follow the instructions on the Website on how to place an order and make changes to a potential order before submitting it to the Website.

4.2 Regardless of any prices you have seen or heard previously, once you have selected the Products you wish to order, you will be shown or told (on the Website) the fees and any applicable delivery charges you must pay.

4.3 You shall provide us with your credit or debit card details from a credit or debit card company we accept when ordering to pay for the Products in full.

4.4 If you are asked to provide payment card details, you must have full authority to use that card or account. The card or account must have sufficient funds to cover the payment proposed to us.

4.5 You undertake that all details you provide to us for the purpose of purchasing products from us are correct, that the credit or debit card, account or other payment method you use is your own and that sufficient funds or credit facilities are available to cover the cost of the product. We reserve the right to obtain verification of your payment details before providing the Products to you.

4.6 When you submit an order to this website, you agree to be bound by these terms and conditions as of the date you submit your order. It is your responsibility to review the most current terms and conditions each time you submit an order.

4.7 You agree that you will only receive invoices and credit notes in electronic form.

4.8 Your order will remain valid until we issue an order confirmation, or (if earlier) when we receive notification of your cancellation of your order.

4.9 We are under no obligation to supply the Products to you until we accept your order. Unless we expressly state that we accept your order, our email, letter, fax or other confirmation of your order is for information purposes only and does not constitute confirmation of your order. In the confirmation, we may provide you with an order reference number and details of the products you ordered. We may refuse to accept your order for any reason at our sole discretion, including insufficient supply, or we may offer you an alternative product (in which case we may require you to resubmit your order first).

4.10 When we accept your order, a contract will be formed and we will be legally obliged to supply the Products to you. Acceptance of your order occurs when we expressly accept your order by email, in the form of an “Order Confirmation”, indicating that we are accepting your order. Our confirmation of an order is deemed effective upon issuance. Without prejudice to your obligation to pay in advance, we may send you an invoice at any time after accepting your order. We reserve the right to refuse to process your order before we accept it, and you reserve the right to cancel your order. If we or you cancel your order before we accept it, we will promptly refund any monies you or your credit or debit card company have paid for the products you have ordered from us.

4.11 If you find that your order is incorrect after submitting the order to Fashionablecarry, please contact us by email. However, we cannot guarantee that we will be able to modify your order in accordance with your instructions.

4.12 We work very hard to ensure that the prices provided to you are accurate, but the price of your order will need to be verified by us as part of our acceptance process. If the order price changes before we accept your order, we will contact you and ask you to confirm that you wish to proceed at the revised price.

4.13 The contract only relates to the products that we confirm to ship in our order confirmation. We are under no obligation to supply any other products that may be part of your order until we send an order confirmation relating to those products.

4.14 You may only submit information to us or our agents or the Website that is accurate and not misleading, and you must keep it up to date and notify us of changes.

  1. Payment

5.1 We offer payment by credit or debit card (VISA, MasterCard). However, we reserve the right to offer less than our full range of payment methods.

5.2 Invoices, order details and vouchers may only be provided in electronic form.

5.3 If you pay by card, your card will be charged on the day your order is dispatched.

  1. We cancel

6.1 We may cancel the Contract if the Products are unavailable for any reason. If this is the case, we will notify you and refund any money you have paid.

6.2 We will usually refund any monies received from you using the method you originally used to pay for the Products.

  1. Defective products

7.1 We guarantee that: a) the products will be delivered in perfect condition and in the quantities ordered; and

  1. b) The Products will comply with the manufacturer’s latest published instructions, as set out on the website or in our product materials when you order.

7.2 Products should be used strictly in accordance with the latest instructions published by the manufacturer on the website or on the product itself. It is your responsibility to ensure that you use the product strictly in accordance with these instructions.

7.3 We may make minor adjustments to material, colour, weight, size, design and other features within reason before delivery.

7.4 We work very hard to provide products that are in good condition. However, if you tell us that a product is defective, you agree to keep the product in its current condition for a reasonable period of time so that we (or our agents) can inspect it.

7.5 In order to provide you with any remedy for a defective product, we may require your assistance and prompt provision of certain information about the product, including: a) your description in reasonable detail of the manner in which you claim the product is damaged or defective;

7.6 If you want us to repair, replace or provide a refund for a product that complies with the applicable contract and we discover that the product has:

  1. a) has been misused, abused or neglected, improper or inadequate care, careless, damaged or abnormal; or
  1. b) any accident or damage resulting from incorrect modification or repair attempts; or
  1. c) processed or used contrary to our or the manufacturer’s product instructions; or
  1. d) Deterioration due to normal wear and tear, after delivery by us, we may, at our sole discretion, not repair, replace or return your product and/or we may require you to pay all reasonable shipping charges and services at our current standard fees and costs Fees will be charged to your credit or debit card, or the payment details you provide us when placing your order, and to the extent permitted by law, we will not be liable for any loss, liability, cost, damage arising therefrom We are not responsible for any charges or fees.
  1. Circumstances beyond our control

8.1 We shall not be liable for any breach, obstruction or delay in performance of the Contract caused by any cause beyond our reasonable control, including but not limited to any force majeure, third parties (including but not limited to hackers, suppliers, governments, quasi-governmental, supranational or local authorities), rebellion, riot, civil commotion, war, hostilities, acts of war, national emergency, terrorism, piracy, arrest, restriction or detention by any competent authority, strike or combination or work stoppage, epidemic, fire, explosion, Storms, floods, droughts, weather conditions, earthquakes, natural disasters, accidents, mechanical failures, third-party software, utility supply failures or problems (including power, telecommunications or Internet failures), shortages or unavailability of supplies, materials, equipment or transportation (“Force Majeure Event”), regardless of whether the relevant circumstances were foreseeable.

8.2 If the force majeure event lasts for two working days or more, either you or we may terminate the contract immediately by notifying the other party in writing, in which case neither you nor we will be liable to the other party as a result of such termination (refund (Except for products you have paid for but not delivered).

8.3 If we have a contract to supply the same or similar products to more than one customer and we are unable to fully perform our obligations to you due to a force majeure event, we may decide at our discretion which contracts we will perform and to what extent.

  1. Limitation of Liability

9.1 This clause 9 takes precedence over all other clauses and sets out our entire liability and your sole and exclusive remedy for:

  1. a) Performance, non-performance, purported performance or delay in performance of these Terms and Conditions or the Contract or the Website (or any part thereof); or
  1. b) Other circumstances relating to these terms and conditions or the conclusion or performance of these terms and conditions.

9.2 Nothing in these terms and conditions shall exclude or limit:

  1. a) Our liability for (i) fraud; (ii) death or personal injury caused by our breach of duty; (iii) breach of section 12 of the Sale of Goods Act 1979 or 2 of the Supply of Goods and Services Act obligations implied by section 1982; or (iv) any other liability which cannot be excluded or limited by applicable law; or
  1. b) Your statutory rights as a consumer.

9.3 Our only duty is to exercise reasonable care and skill in the performance of any of our obligations under these terms and conditions.

9.4 Subject to Article 9.2:

  1. a) We do not guarantee and we exclude all liability for the accuracy, completeness, suitability or legality of any information accessed using this website; we are not responsible for the transmission or receipt or failure to transmit or receive any material of any nature assume any liability of any kind; and
  1. b) You should not rely on any information accessed using this website to make a purchasing decision – you should make your own inquiries before forming your own opinion and taking any action based on any such information.

9.5 Subject to clause 9.2, we do not accept and hereby exclude liability for any breach of our obligations other than any such liability arising under the provisions of these terms and conditions.

9.6 Except as otherwise provided in Article 9.2, we do not assume any liability for the following situations:

  1. a) Loss of income;
  1. b) Loss of actual or expected profits;
  1. c) Contract losses;
  1. d) Loss of use of money;
  1. e) Loss of anticipated savings;
  1. f) Business loss;
  1. g) loss of operating time;
  1. h) loss of opportunity;
  1. i) Loss of goodwill;
  1. j) Reputation loss;
  1. k) loss, damage or corruption of data; or
  1. l) Any indirect or consequential loss; and such liability is foreseeable, known, foreseeable or otherwise, is excluded. For the avoidance of doubt, Section 9.6 Clauses (a) to 9.6(l) apply whether such losses are direct, indirect, consequential or otherwise.

9.7 Except as otherwise provided in Article 9.2:

  1. a) Our total liability under any Contract shall in no event exceed the greater of: i) £100; or ii) 110% of the value of the relevant Contract out of which the cause of action arises; and
  1. b) In any other case, our total liability to you or any third party shall not exceed the greater of: i) GBP 100; or ii) any liability you have to us in the 110 months before any cause of action arises 12% of any total amount paid.

9.8 The limitations of liability under clause 9.7 shall apply to any liability expressly provided for in these Terms and Conditions and to any liability arising out of the invalidity or unenforceability of any provision of these Terms and Conditions.

9.9 In these terms and conditions:

  1. a) “Liability” means liability for breach of contract, breach of duty, misrepresentation, restitution or any other cause of action arising out of or in connection with these Terms and Conditions, including without limitation these Terms and Liability expressly provided for in the Conditions or arising out of the invalidity or unenforceability of any provision of these Terms and Conditions (for the purposes of this definition, all references to “these Terms and Conditions” shall be deemed to include any ancillary contract); and
  1. b) “Breach of Duty” means a breach of any (i) obligation arising from an express or implied term of the contract to use reasonable care or exercise reasonable skill in the performance of the contract, or (ii) a duty at common law to use reasonable A duty of care or the exercise of reasonable skill (but not any stricter duty).
  1. Default and liquidation

10.1 If you: a) breach any of your obligations under the Contract; or

  1. b) Notify any of your creditors that you have suspended or are about to suspend payments, or if you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986, or a liquidation resolution has been ordered or passed, or an administration order or appointment has been made Administrator to manage your affairs, a receiver or receiver or administrative receiver in respect of all or any of your assets or business or business or a receiver or administrative receiver, or circumstances arise which give the court or creditors the power to appoint a receiver and/or manager or administrative receiver person or administrator, which gives the court power to make a winding-up order or bankruptcy order, or where you take or suffer any similar or analogous action in respect of debts in any jurisdiction; we may terminate the applicable Contract with immediate effect on written notice and retain any Payment in advance, you shall indemnify us against all claims, losses, damages, liabilities, costs and expenses arising out of any such termination and all amounts due from you to us shall be payable immediately.

10.2 Termination of the Contract does not affect any accrued rights or remedies by you or us. Termination of the Contract shall not affect the operation or continuance of any term, express or implied, which shall have effect or continuance at the time of termination or thereafter.

  1. Data protection

Please see our privacy, which forms part of these terms and conditions.

  1. Notice

Any notice under the Contract shall be in writing and may be given by hand delivery or prepaid or registered delivery letter or by email to the other party’s last known address or email address of the relevant party.

  1. Severability

If any of these terms is determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then in the jurisdiction in which such term is illegal, invalid, or unenforceable area, this provision shall be severed and deleted, and the remaining Terms of Use shall survive, remain in full force and effect, and continue to be binding and enforceable.


We reserve the right to modify these terms and conditions at any time. All revisions to these terms and conditions will be posted online. However, continued use of this website will be deemed acceptance of the new terms and conditions.